Why work with us

Five lines of electric scooters with full spec sheets, configurations confirmed line by line, samples before orders, containers that mix models and parts, and after-sales from the person who knows your order.

Finished Citycoco on the production line

From your enquiry to the next order

You choose from our range, confirm the configuration in writing, and decide whether to start with a sample or an order. The person who answers your first message also follows production, plans the container and handles the parts afterwards, so you do not explain your needs again at each stage.

  1. EnquiryModel, country, quantity
  2. ModelChosen from our range
  3. ConfigurationWritten into the PI
  4. Sample or orderYour choice
  5. ProductionUpdates at key points
  6. ContainerMix, load, documents
  7. After-salesDiagnosis, parts, repeats

Import, customs clearance and local rules are confirmed on your side. Everything up to the hand-over to your forwarder is ours to follow. About us

Five lines we supply today

Each line has models with full spec sheets on this site.

Markets we have delivered to

  • Europe
  • USA
  • Middle East
  • Africa

We do not publish buyers' names, countries within Europe, volumes or order details. Enquiries from a country are not counted as deliveries there.

Configurations you can see, line by line

Two scooters can look alike and still be different machines. Our sheets list the motor, battery, throttle, brakes and other parts for each model, so a quote is read against a real configuration, not one price figure.

We do not compete on lowest price, and we do not compete by quietly lowering a specification. Every change you ask for is confirmed before production, and the agreed configuration is written into the PI. Every order reconfirms its configuration, repeat orders included. Compare sheets side by side

A paid sample, quoted at EXW price, is a valid start and asks for no promise of future orders. New or custom samples are confirmed with you on photo and video, and sent to your country for testing when needed. Samples

LineCitycoco X20Citycoco CP9
Motor60V 1000W, 1500W or 2000W3000W
Top speed40, 50 or 60 km/h by motor45 km/h; EEC CoC versions at 45 and 25 km/h
BatteryDual battery bays60V 20Ah lithium, dual battery bays
ThrottleTwist throttleNot on the sheet
BrakesFront and rear hydraulic discDisc
Wheels8-inch; 10-inch on upgraded versions12-inch aluminium alloy
Weight76 kg net, 87 kg gross95 kg net, 112 kg gross
Differs between the twoItalic: the sheet does not state itFigures as printed on each product sheet
Citycoco on the assembly floor

Problems raised early, not passed on late

Normal bargaining, a changed order or an after-sales issue are part of the work. What we will not do is know about a production problem or a shipping issue and say nothing while your order carries on.

Citycoco on the assembly floor
A requirement cannot be met
We say so before you commit, explain what can be done instead, and only continue if you accept it. Without a reliable alternative, we tell you plainly that we cannot take it on.
Something affects configuration or timing
You hear straight away. Nothing you have confirmed is changed without asking you.
Production is under way
Updates come at the points that matter: progress, decisions you need to make, readiness to ship. Not a fixed daily or weekly report. How an order runs
Something blocks the import at your end
Tell us before production or shipping continues. Major changes are confirmed early and in writing, in both directions.
Fenders in many colours in a parts store Motor controller, CP9 parts photo Throttle grip and switch, CP9 parts photo Brake disc, CP9 parts photo Rear shock absorbers, CP9 parts photo Citycoco battery charger, parts photo

After delivery, we are still the contact

Send the fault details, with photos or video, to the person who handled your order. We work out the problem, suggest a fix and arrange the parts.

  • The right part. Identified from your original order and its configuration, so you do not explain the scooter again.
  • Small parts. For small problems on existing customers' orders, small parts are often sent free by courier.
  • Costs. Who pays for what is agreed case by case.
  • Repairs. Happen locally, in your market. We do not run an overseas repair network.

Not a lifetime free-parts policy, a fixed response time or on-site service overseas. Spare parts and after-sales

Who we suit, and who we do not

Experience and first-order size do not decide whether we take you seriously. If you can arrange import, yourself or through a forwarder or agent, we work with you the same way.

Boxed scooters stacked in a warehouse

A good fit

  • Importers and distributors who already sell electric scooters. More
  • Established importers adding electric scooters as a new category. More
  • Buyers with a specific model or configuration in mind.
  • Brands that want changes to configuration, colour, logo or packaging. More
  • First-time importers and start-ups that can arrange import themselves or through a forwarder or agent. More
A 4WD unit packed in a steel frame for export

Probably not a fit

  • Personal buyers looking for one scooter for their own use, other than a 4WD off-road scooter.
  • Buyers choosing only on the lowest price. We do not promise the lowest price.
  • Buyers who need us to guarantee local sales or profit.
  • Buyers who need every model approved for every use in their market. You confirm local rules; we check the product against them.
  • Buyers who need an overseas repair network or on-site service.

See the evidence on this site

Ask for a quote on a model

Tell us the model and your destination country. We reply with the configuration, a reference price and what to check next.

WhatsApp
+86 134 2904 8698

The person who replies is the person who follows your order through to after-sales.

We reply with options, not a sales pitch.