Samples

One paid sample is enough to start. It shows whether a model is built as you asked and how it rides in your market. You test it, and you decide what happens next.

A 4WD sample

A rider on a 4WD off-road scooter
A 4WD 4×1500W on a test ride

What a sample answers, and what it cannot

Any commercial buyer who can arrange import can start with one paid sample, including first-time importers. A sample asks for no promise of future orders; it is there to answer specific questions.

A sample answers

  • Can it be built as asked?The model and the configuration you agreed.
  • Is it what the photo promised?Finish, parts and how it rides, seen for yourself.
  • Does it suit your market?Tested where it will be sold, by you or your customers.

Real orders answer

  • ConsistencyWhether a full batch matches what was confirmed.
  • Lead timeWhether production is ready when promised.
  • Problem handlingHow problems are handled when something goes wrong.

That is why a new model usually starts with a sample, then orders one at a time.

How a sample runs

The usual path for a sample. The paperwork and payment terms are agreed each time, and the terms of a sample do not carry over to a bulk order automatically.

  1. A product specification sheet

    Model and configuration

    We confirm the model and the sample's configuration with you.

  2. A 4WD unit in a steel packing frame

    Lithium transport

    We check that the shipment can actually happen, above all that your forwarder can carry a lithium-battery scooter.

  3. Citycoco X20

    Price and payment

    We confirm the sample price, usually EXW, and how it is paid.

  4. Citycoco on the assembly floor

    It is built

    Once the agreed payment arrives, the sample goes into production.

  5. 4WD handlebar display

    Check, photo and video

    It is finished and checked, and we confirm it with you on photo and video before it leaves.

  6. Wooden crates ready for shipping

    It ships

    By the transport arrangement you confirmed.

  7. A rider on a 4WD off-road scooter

    You test it

    You test it and tell us what you found. Whether to continue is up to you.

  8. Your decision, no obligation

    Order, adjust and sample again, or stop. A paid sample does not commit you to anything further.

    What happens next

What is checked before it ships

Samples and bulk orders get the same check before shipping: appearance, parts and operation. Its aim is that the scooter arrives intact.

  • A complete 4WD off-road scooter on a backdrop

    Appearance

    The whole scooter, as it will arrive.

  • 4WD suspension arm detail

    Parts complete

    Every part present and as it should be.

  • 4WD handlebar display switched on

    Operation

    Each part working as it should.

  • 4WD suspension and brake detail

    No damage

    No obvious marks, scratches or dents.

Per-unit battery or range tests are not part of this check. A sample is also confirmed with you on photo and video before it ships. Quality checks

Target samples for new and custom models

When the scooter does not exist yet in the form you want, a different colour scheme, another battery, your logo, a target sample can be made first. You see it, approve it, and only then does a bulk order follow.

  • Seen before it ships. We confirm it with you on photo and video.
  • Tested where it will be used. When needed it is sent to your country for testing; your approval decides.
  • Cost agreed per project. Development costs, the order of work and the test conditions are agreed for each project. Development is not free.
  • Becomes the reference. The approved sample and its configuration are what the order is produced to. OEM and customisation
Graphic-printed Citycoco fenders
A Citycoco front wheel with a red fender, outdoors

Printed Citycoco fenders and a Citycoco X1 with a red fender

After the test, your decision

There is no deadline for deciding and no bulk order expected of you. Whatever you choose, tell us what you found; it is the most useful input for the next step.

Go to a bulk order

We confirm model, configuration, quantity, price and terms, and issue the PI. After you confirm it and pay the deposit, the order is built to it. Bulk pricing is set at your quantity, not at the sample price.

Adjust and sample again

Change the battery, parts or finish from what you found. Each change is checked before we confirm it.

Stop, or pause

A paid sample does not oblige you to order. You can come back to it, or to another model, later.

If you already know the product, you can skip the sample and go straight to an order. How an order runs

What two spec sheets state

The 4WD 4×1500W sheet states a reference MOQ and lead time; the X20 sheet states container loading only. For every model, sample availability, MOQ and lead time are confirmed per enquiry.

Reference figures come from the spec sheets and apply to that model only.

Questions about samples

Do I have to take a sample before ordering?

No. Samples are for new models and custom versions. If you already know the product, you can go straight to an order.

Does a sample commit me to a bulk order?

No. A paid sample asks for no promise of future orders, and we do not assume you will grow to any particular volume.

How is a sample priced?

Usually at the EXW price for the sample. A bulk order is quoted at its own quantity, and the sample's terms do not carry over automatically.

How does a sample ship?

As agreed with you, usually through your forwarder. A lithium-battery scooter ships as dangerous goods, so before anything else we check that your forwarder can carry it. Lithium export support

All questions

Ask for a sample

Tell us the model and your destination country. We reply with the configuration, a reference price and what to check next.

WhatsApp
+86 134 2904 8698

The person who replies is the person who follows your order through to after-sales.

We reply with options, not a sales pitch.