Battery, motor and parts, throttle, colour, logo and packaging can all be discussed. Each change is checked and confirmed in writing only when it can be built, so the version you approve is the version that ships.
Painted Citycoco fenders on a shelf
What can usually be discussed
"Can be discussed" is not "guaranteed". Each change is checked against the model, the quantity, the cost and production conditions before we say yes.
Battery capacity
Capacity, chemistry and the number of packs.
Q5: 60V 28Ah or 56Ah. VISTA: lead-acid, or one or two lithium sets.
Motor and parts
Motor version, controller, wheels and other components.
X20: 1000W, 1500W or 2000W, with 10-inch wheels on the upgraded versions.
Throttle
The throttle and controls on the bar, which buyers compare along with the battery.
The X20 sheet lists a twist throttle.
Colour
Body and panel colours from the standard range, or your own.
A Citycoco colour chart shows numbered colour and print choices.
Logo
Your logo on the scooter, in positions where it can be printed or applied.
On the S5-3B, logo positions are marked on the stem and the deck.
Packaging
Cartons, frames and markings for your brand and your shipping.
S5-3B ships in a 111 × 16 × 54 cm carton; the 4WD in a steel frame.
Structure and new development
A new frame, a different body or a model that does not exist yet is not assumed to be possible. It is checked case by case, usually starts with a target sample, and its cost is agreed per project. Some requests end with a clear no.
Colour, on real panels
The LUNAR-QS, a four-wheel mobility scooter, photographed in four of its colours. Colour is the simplest way to make a model yours, and still a line in the configuration we confirm.
Red
Grey
Pepper white
Mousse green
Citycoco fenders in several colours before assemblyPrinted graphics on Citycoco fenders
The LUNAR-QS four-wheel mobility scooter is in our files but not yet on this site. Ask for its sheet.
Choices the spec sheets already list
The quickest customisation is a version or option that is already made. These are copied from the sheets. A model whose sheet lists no choices is left out rather than guessed.
Lead-acid 60V 20Ah, or one or two sets of 60V 20Ah lithium; also made as a three-wheel version
Magnetic brake
Plastic trunk box
Phone holder
Luxurious seat
Canopy
Crutch holder
Rain cover
Seat belt
A listed option is a starting point. Whether it applies to your order, and at what cost, is confirmed for your quantity.
Logo and packaging
For private-label buyers, logo and packaging are part of the product. Send your artwork and tell us how the goods will be sold and shipped; we confirm positions, method and packing before production.
Logo positions depend on the model: on the S5-3B they are marked on the stem and the deck.
Packing differs by model: cartons for foldable scooters, steel frames per unit for the 4WD 4×1500W.
Packaging affects the container load, so it is planned with the loading, not after it.
The confirmed logo and packaging are part of the order's configuration, like the battery.
Logo positions marked for the S5-3BS5-3B production and cartons4WD unit in a steel packing frame
From a request to a version you can repeat
Over several orders, feedback from your market can shape a version that suits it and is harder to compare on price alone. That only works if each version is written down and reconfirmed every time.
Your request
The base model and the changes you want, with your country and rough quantity.
Production check
What can be built, on what basis, and what it changes in cost and timing.
Target sample
For new or custom versions. Shown to you on photo and video, sent to your country to test when needed.
Confirmed order
The approved version goes into the PI, and the order is built to it.
Feedback, next order
Your market's feedback can adjust the next version. Each repeat order reconfirms the configuration.
Next order: reconfirm, adjust from feedback
Nothing is produced on the assumption that it is the same as last time. How samples work
MOQ, cost and limits
What is fixed, what depends on the model, and what we will not promise.
4WD suspension detail
Item
How it works
What we do not promise
MOQ
Depends on the model and the change. Some sheets state one, e.g. a reference MOQ of 10 units for the 4WD 4×1500W.
A single MOQ for all models or all changes.
Lead time
Per model, e.g. a reference of 30 days for 40 units on the 4WD 4×1500W sheet.
A fixed lead time for custom orders.
Development cost
Target samples and development for new or custom models are agreed per project, including the order of work and how they are tested.
Free development.
Structural change
Checked case by case before anything is confirmed.
That every structural change or new model can be made.
Repeat versions
Earlier orders are a reference; every order reconfirms the configuration.
Producing a repeat order without confirming it.
Models with listed options
Start from one of these models and tell us what you want changed.
Logo and packaging can be discussed for most models. Positions and method depend on the model and are confirmed before production.
Is there a higher MOQ for custom versions?
It depends on the model and the change. We give you an answer for your quantity rather than a general figure.
Do I need a sample of my version?
For a new or custom version it is usually the safest start: a target sample shown to you on photo and video, and sent to your country to test when needed. The decision is yours.
Can the speed be set for my country's limit?
Often a version exists already, like the X20's three motor versions or the CP9's 25 km/h EEC version. Anything else is checked and confirmed only if it can be built.